procedure

Yes! You just found the ticket to your dream job and applied. Now for the details of your journey…

Booking confirmation

You receive a confirmation of your application and 3 to 5 business days later one of our recruiters will assess your profile.

Checking in

In case of a positive outcome, we give you a call to notify you that we would like to get to know you better.  

Baggage check

We ask you to participate in an assessment and if the outcome is positive, we conduct an in-depth phone interview. This will give us a better understanding of your knowledge and abilities.

Scanning in progress

We conduct a face-to-face interview to get to know you better.

Boarding pass

We discuss your employment terms and make an appropriate offer.

Security check

KLM Security Service staff perform an investigation which is a prerequisite for working at Cygnific (don’t worry, we won’t ask you to take off your shoes ;)).

Welcome on board!

On your first day, your trainer is all set to give your Cygnific career a flying start. With the assistance and support from your direct manager and a whole lot of new colleagues, a soft landing is guaranteed.  

Find your destination

  • KLM Customer Service Agent - Danish/English

    What’s the first thing that comes to mind when you hear "customer service"? Being put on hold for ages while you are forced to listen to James Blunt on repeat? Guess you’ve never met our customer service agents! They can’t wait to help travel agencies wit...

    • Amsterdam
    • Danish/English
    • 32-40
    • 2025€
  • KLM Customer Service Agent - Finnish/English

    What’s the first thing that comes to mind when you hear "customer service"? Being put on hold for ages while you are forced to listen to James Blunt on repeat? Guess you’ve never met our customer service agents! They can’t wait to help travel agencies wit...

    • Amsterdam
    • Finnish/English
    • 32-40
    • 2025€