we work for
At Cygnific we work for beautiful brands. What do you think about G-Star Raw or Rituals? We provide the customer service for both brands and for G-Star we also provide Styling advice. But who can tell this better than our own people?
“Every day, I’m communicating with the consumers and fans of G-Star RAW, regardless of which channel they contact on, or what the question is. My work stops when the customer’s question has been answered, the problem has been solved or the customer has found their favorite item. For me, there’s no difference in spoken or written dialogue. Together with my colleagues, we stand for attention to detail, creativity, and a carefree and positive G-Star RAW experience for our customers. Daily, I encounter consumer feedback, which I share in a knowledge base and with my team manager, making the team a little stronger each time."
“Together with my colleagues, we offer that little bit of extra attention and advice, to provide the best possible service to our customers regardless of which channel. As a stylist, we surprise our customers by providing them with styling advice and finding suitable items they cannot resist. I know everything about this season’s collection, and I live and breathe G-Star RAW. I know which questions to ask to connect the dots and I can visualize this into the perfect outfit for the customer. I can advise them where to get their favorite items. I also give advice on wearing comfort, the fabric or materials used, as well as care and maintenance to enjoy your item for as long as possible. If an item is out of stock, I make sure to contact the customer as soon as it is available, or I give them alternative options. I am the online personal stylist who makes you shine."