An airplane needs more than a pilot alone in order to fly. You fulfil an important supporting role in our business support team in order to help your colleagues over at Operations to achieve the highest service level on a daily basis.Join our team of HR professionals, recruiters, IT specialists, financial staff, coaches and planners and let your career soar.

Human Resources

Our HR department advises and coaches management and employees in all HR-related matters. We are also responsible for recruiting new troubleshooters for Cygnific.

Knowledge Management & Training

Our department is responsible for maintaining, processing, publishing and transferring information, knowledge and skills within the entire Cygnific organisation. With respect to Air France/KLM we are the largest knowledge centre in the world!

Business Development

Our team is involved in implementation projects for new activities, tools and services within Cygnific, both by request and proactively. In addition, we are responsible for the continuous improvement of our operations through Lean Six Sigma methodology.

General Affairs

An inspiring office environment, the right branding and communication resources or organising our annual Christmas party; General Affairs is all about making it as pleasant as possible for our employees so they can perform day in day out.

Finance & Control

Our department is responsible for financial and management accounting and operational reports for internal and external clients. We are also responsible for salary administration, financial forecasting and automatic processing of declarations within Cygnific.


Cygnific cannot operate without a properly functioning IT infrastructure. We take care of everything technical and functional and are the driving force behind innovation, ensuring that IT remains a key element in achieving our business objectives.

Find your destination

  • Project Manager - Customer Experience

    Cygnific is a vibrant multi-channels contact service centre working mainly for the airline industry for over 20 years. We recently started to service different clients with the same passion. We place our clients and their customers at the centre of our...

    • Amsterdam
    • 32-40
    • A09
  • HR Adviseur

    Ben je op zoek naar een uitdagende en veelzijdige functie op het gebied van Human Resources in een dynamische veranderende omgeving?Lees dan vooral verder en reageer op deze uitdagende functie!HR AdviseurWat ga je doen?In deze functie als HR Adviseur, heb...

    • Amsterdam
    • Dutch/English
    • 32-40
    • 3500,- - 4000,-
  • KLM klantenservice medewerker Social Media

    Ben jij 24/7 online en denk je in hashtags, DM’s, gifjes en emoji’s? En ben je ook gek op de wereld van reizen, vliegen en toerisme? Als klantenservicemedewerker social media bij Cygnific help je reizigers met vragen over hun reis met KLM. Niet over de te...

    • Amsterdam
    • 32-40
    • €2025