support

An airplane needs more than a pilot alone in order to fly. You fulfil an important supporting role in our business support team in order to help your colleagues over at Operations to achieve the highest service level on a daily basis.Join our team of HR professionals, recruiters, IT specialists, financial staff, coaches and planners and let your career soar.

Human Resources

Our HR department advises and coaches management and employees in all HR-related matters. We are also responsible for recruiting new troubleshooters for Cygnific.

Knowledge Management & Training

Our department is responsible for maintaining, processing, publishing and transferring information, knowledge and skills within the entire Cygnific organisation. With respect to Air France/KLM we are the largest knowledge centre in the world!

Business Development

Our team is involved in implementation projects for new activities, tools and services within Cygnific, both by request and proactively. In addition, we are responsible for the continuous improvement of our operations through Lean Six Sigma methodology.

General Affairs

An inspiring office environment, the right branding and communication resources or organising our annual Christmas party; General Affairs is all about making it as pleasant as possible for our employees so they can perform day in day out.

Finance & Control

Our department is responsible for financial and management accounting and operational reports for internal and external clients. We are also responsible for salary administration, financial forecasting and automatic processing of declarations within Cygnific.

ICT

Cygnific cannot operate without a properly functioning IT infrastructure. We take care of everything technical and functional and are the driving force behind innovation, ensuring that IT remains a key element in achieving our business objectives.

Find your destination

  • Team Lead Customer Service Department the Netherlands

    Do you have the ambition to blossom and boost your career in the wonderful world of the airline industry? Are you the hands-on and pro-active Cygnifican that bursts with energy and are you the perfect wing(wo)man for your colleagues? Then the role of team...

    • Amsterdam or Enschede
    • 32-40
    • A07
  • Manager Business Analysis & Workforce Management

    We are looking for a Manager Business Analysis & Workforce Management to lead our dynamic WFM team. In this position you will develop long- and short-term workforce planning strategies and tactics, translate these into planning solutions and ensuring...

    • Amsterdam
    • 32-40
    • EUR 4500 - 5500
  • KLM klantenservice medewerker B2T - Nederlands/Engels

    Waar denk jij aan bij ‘klantenservice’? Minutenlang aan de telefoon hangen tot je geholpen wordt, terwijl je verplicht moet luisteren naar James Blunt? Dan heb je onze customer service agents nog nooit gesproken! Zij kunnen niet wachten om&...

    • Amsterdam
    • 32-40
    • 2025