Frequently Asked Questions

Cygnific will never ask applicants to send documents via social media nor to make a payment of any kind for a job or internship. Applicants should be suspicious for such requests and offers. Please, escalate these requests to

How do I apply for a position at Cygnific and is it possible to send an open application?

To ensure fairness and legal compliance in our recruitment processes, we only accept CV/resumes that are sent when applying to a specific vacancy on our vacancies section. We do not review or respond to open applications and resume submissions via email.

How long does it take before I hear from you after I have applied for a job?

If you have applied for a job at Cygnific via our vacancies section, you will receive an automated email response confirming receipt of your application. Note that our goal is to keep valued candidates like you informed of your status throughout the recruitment process. Our aim is to contact you within 5 business days.

I was not hired for a specific job. Will I be considered for other jobs at Cygnific in the future?

We would be very happy to consider your application again. However, If you have already applied for a position, then it only makes sense to apply again if you can show us why you are the right candidate now. If you already completed our Talent Pitch (assessment) and did not pass this, you are able to reapply after 12 months.

When will I get a contract for indefinite duration?

If you work within our operations department, you will receive a contract for indefinite duration when you have successfully completed your first 7 month contract. At our support departments you are eligible for an indefinite contract after your first 12 month contract.

Is it also possible to work part-time?

For some positions it is also possible to work part-time. The possibilities are always mentioned in the job description. When you applied for a customer service position you will always start out with a fulltime training which will take 6 weeks. After this period you have the possibility to work 32 or 36 hours.

I’m a student. Can I still work at Cygnific?

Yes, this is possible. We work together with an agency (SUSA) that specialises in student jobs. Please check out their website for the possibilities. 

Is it possible to work from home?

This is possible but depends on the department you work for. Usually it takes about 6 to 12 months until you can work from home. It is mandatory to be present at the office at least 2 days a week.

What are the language requirements for working at Cygnific?

At Cygnific the working language is English. However, for most positions it is important that you speak one other language fluently besides English. Language requirements are always listed in the vacancy.

Cygnific is a sales and service centre. What does this mean?

Here you can find all the info about what we do for our clients.

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