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Operations

As a Sales & Service Centre with over 25 years of experience, we know what customer engagement really means. We always strive to give customers a high-quality brand experience. Our operations are the heart of Cygnific. In addition to our KLM operation we bring our Cygnific touch to Rituals and Pink Gellac, with ambition to grow. Each brand that we work for has a distinctive character, and you are not only the face, but also the ears and eyes of the brand. We pride ourselves in continually improving, and we need your feedback to do so. Whether your area of interest is luxury cosmetics or aviation, we offer different jobs that allow you to help customers both in the air and on the ground!

 

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Operations

Our clients

Welkom to Pink Gellac

Step into the pink world of Pink Gellac, where we have been welcoming sparkling Customer Service Agents since early 2023. As Pink Gellac Ambassador you add colour to every customer interaction, by answering questions the best way and by sharing your ideas with customers. As Ambassador, you are the key to success; every question you answer adds to the future of Pink Gellac.

Welkom to KLM

As a proud subsidiary of KLM, we are recruiting customer service agents on an ongoing basis. Whether you want to interact directly with customers over the phone, venture into the world of social media, or are looking for a leadership role as a Team Lead – we offer something for everyone!

Welkom to Rituals

Have you ever contacted Rituals’ customer service with a question about your order? Then there’s a good chance you’ve spoken to one of our colleagues! We have been with Rituals since 2019 and are regularly looking for new customer service agents to join our Rituals team. As one of our Rituals Ambassadors you will find yourself in the fragrant world of luxury cosmetics every day. Your goal is to provide customers with an extraordinary experience. For us it’s not just about products; it’s about creating unique moments.

KLM

As a proud subsidiary of KLM, we are recruiting Customer Service Agents on an ongoing basis. Whether you want to interact directly with customers over the phone, engage in the world of social media, or are looking for a leadership role as a Team Lead – we’ve got something for everyone! More info.

RITUALS

Have you ever contacted Rituals’ customer service with a question about your order? Then there’s a good chance you’ve spoken to one of our colleagues! We have been with Rituals since 2019 and are regularly looking for new customer service agents to join our Rituals team.

As one of our Rituals Ambassadors you will find yourself in the fragrant world of luxury cosmetics every day. Your goal is to provide customers with an extraordinary experience. For us it’s not just about products; it’s about creating unique moments. More info.

PINK GELLAC

Step into the pink world of Pink Gellac, where we have been welcoming sparkling Customer Service Agents since early 2023. As Pink Gellac Ambassador you add colour to every customer interaction, by answering questions the best way and by sharing your ideas with customers. As Ambassador, you are the key to success; every question you answer adds to the future of Pink Gellac. More info.

Performance & Support

Welcome to the Performance & Support team! This department within Cygnific is responsible for safeguarding our product quality and expertise. It’s an important link between our brands and us. This team encompasses various roles, from Knowledge Management Specialists (KM) and Quality Coordinators (QC) to Product and Performance Managers (PPM), all working together with the common goal of achieving top-notch results. If you are passionate and eager to contribute to outstanding product performance, look no further. Discover how you can make a positive impact at Cygnific. More info.

Are you curious about the possibilities or do you have questions about one of our vacancies?

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